API degradation

Incident Report for Plaid

Resolved

This incident has been resolved.
Posted Aug 04, 2022 - 16:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 04, 2022 - 16:24 UTC

Investigating

We are currently investigating this issue.
Posted Aug 04, 2022 - 16:16 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 04, 2022 - 16:15 UTC

Update

We are continuing to investigate this issue. Additionally, this issue is affecting some Link token creation and Link sessions.
Posted Aug 04, 2022 - 16:15 UTC

Investigating

We are currently experiencing elevated error rates for API calls from certain customers. We are actively investigating and working to mitigate this issue.
Posted Aug 04, 2022 - 16:05 UTC
This incident affected: API - Production.
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