All Systems Operational

About This Site

This page reflects Plaid system status only and can be retrieved over API. Institution and Item status can be found in the Plaid Dashboard or fetched via the API.

Uptime over the past 90 days. View historical uptime.
API - Production ? Operational
90 days ago
99.48 % uptime
Today
API - Sandbox ? Operational
90 days ago
99.32 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Plaid Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 17, 2025

No incidents reported today.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Identity Verification downtime
Resolved - This incident has been resolved.
Jun 12, 09:55 UTC
Monitoring - The Identity Verification product experience downtime today from 08.14am UTC till 08.22am UTC. All systems are currently back operational.
Jun 12, 09:24 UTC
Jun 11, 2025
Identity Verification API errors
Resolved - This incident has been resolved.
Jun 11, 02:08 UTC
Update - Identity verification performance has recovered. We are monitoring our systems for any further issues.
Jun 10, 23:20 UTC
Update - The identity verification product is still degraded. Our cloud provider is testing a fix internally and seeing incremental improvements but has not published a timeline for full resolution.

End users might see a "something went wrong" screen at the SMS verification or documentary verification steps. We suggest retrying any failed interactions after a minute or two.

We will provide updates as we learn more.
Jun 10, 21:07 UTC
Update - The identity verification product is still degraded due to issues at a cloud provider. End users might see a "something went wrong" screen at the SMS verification or documentary verification steps. Our suggestion is to retry any failed interactions after about a minute.

Our provider has a permanent fix in-progress. We will provide updates as we learn more.
Jun 10, 17:12 UTC
Update - The identity verification product is still affected by issues at a cloud provider causing users to be redirected to a "something went wrong screen" at the SMS verification and documentary verification steps. Our suggestion to end users is to retry any failed interactions. We will provide updates as we learn more.
Jun 10, 13:49 UTC
Update - The identity verification product is recovering from issues at a cloud provider. We've verified that all features are working again, though our overall response time is still lower than usual. We are actively monitoring and will provide updates as we learn more.
Jun 10, 13:21 UTC
Update - The Identity Verification product continues to be degraded due to issues at a cloud provider. Documentary verifications in particular are slower than normal. Our suggestion to end users is to retry any failed interaction after a minute or two. We will provide updates as we learn more.
Jun 10, 08:32 UTC
Investigating - Identity Verification endpoints are currently experiencing unexpected intermittent downtime due to cloud provider availability issues. We are actively investigating and working to mitigate this issue.
Jun 10, 07:14 UTC
Jun 10, 2025
Jun 9, 2025

No incidents reported.

Jun 8, 2025
Empower Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 8, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 06:00 UTC
Scheduled - Empower is planning maintenance from 06:00-12:00 UTC on 8, June. During this window, we expect up to 6 hours of downtime for Item adds and/or API calls and/or scheduled updates.
Jun 6, 22:31 UTC
US Bank Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 8, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 07:00 UTC
Scheduled - US Bank is planning maintenance from 07:00-11:00 UTC on 08, June. During this window, we expect up to 4 hours of downtime for Item adds and/or API calls and/or scheduled updates.
Jun 6, 22:21 UTC
Jun 7, 2025

No incidents reported.

Jun 6, 2025
Wells Fargo Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 6, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 02:00 UTC
Scheduled - Wells Fargo is planning maintenance from 2:00-4:00 UTC on 6, June. During this window, we expect up to 120 minutes of downtime for Item adds, API calls and scheduled updates.
May 30, 14:51 UTC
Jun 5, 2025
Service Disruption Impacting Wells Fargo connections
Resolved - This incident has been resolved.
Jun 5, 03:32 UTC
Monitoring - A fix has been implemented by wells and we are monitoring the results.
Jun 5, 03:11 UTC
Investigating - Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.
Jun 5, 02:31 UTC
Jun 4, 2025

No incidents reported.

Jun 3, 2025
Wells Fargo Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 18:00 UTC
Scheduled - Wells Fargo is planning maintenance from 18:00-20:00 UTC on 3, June. During this window, we expect up to 120 minutes of downtime for Item adds, API calls and scheduled updates.
May 30, 14:48 UTC
← Incident History Powered by Atlassian Statuspage