Resolved -
Identity Verification experienced downtime today from ~7:33-7:55am PT. This applies to IDV sessions. This incident has been resolved.
Mar 19, 15:32 UTC
Resolved -
The issue affecting connections to Fidelity and Fidelity NetBenefits has been resolved. Item adds and API requests through Plaid have returned to normal operation. We will continue to monitor to ensure stability.
Mar 13, 17:37 UTC
Investigating -
We are currently investigating an issue affecting connections to Fidelity and Fidelity NetBenefits. As a result, item adds and API requests for these institutions through Plaid may be impacted. Our team is actively working to resolve the issue and will share updates as they become available.
Mar 13, 16:28 UTC
Resolved -
This incident has been resolved.
Mar 6, 19:12 UTC
Investigating -
Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.
Mar 6, 15:54 UTC