All Systems Operational

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This page reflects Plaid system status only and can be retrieved over API. Institution and Item status can be found in the Plaid Dashboard or fetched via the API.

Uptime over the past 90 days. View historical uptime.
API - Production
Operational
90 days ago
99.99 % uptime
Today
API - Development
Operational
90 days ago
100.0 % uptime
Today
API - Sandbox
Operational
90 days ago
100.0 % uptime
Today
Dashboard
Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled maintenance Sep 27, 2023 06:00-10:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 21, 2023 - 23:28 UTC
Scheduled - Plaid is planning maintenance on Tuesday, September 26, 2023 from 23:00 PT - Wednesday, September 27, 2023 03:00 PT. During this window, we do not expect any downtime, but in case of rollbacks there is the potential for up to 30 minutes of downtime for all API routes.
Sep 19, 2023 - 01:29 UTC
Past Incidents
Sep 25, 2023

No incidents reported today.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023
Elevated API errors
Resolved - This incident has been resolved.
Sep 21, 01:39 UTC
Update - We are continuing to monitor for any further issues.
Sep 20, 23:43 UTC
Monitoring - This issue has been mitigated. We are closely monitoring our systems as we recover.
Sep 20, 23:36 UTC
Investigating - We are currently experiencing elevated error rates for API calls. We are actively investigating and working to mitigate this issue.
Sep 20, 23:03 UTC
Sep 20, 2023
Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023
Transfer Processing Delays
Resolved - Confirming all delayed payments have now settled. Closing incident.
Sep 12, 17:36 UTC
Monitoring - Normal services have resumed with our banking partner, and their payments are now processing as usual. Same-Day ACH transfers were not processed in time for today's last cutoff, and instead will settle in the consumer accounts at 8am EST tomorrow, 9/12/2023. Standard ACH transfers submitted before today's cutoff will be processed as normal.
Sep 11, 22:02 UTC
Update - We are continuing to work on a fix for this issue.
Sep 11, 16:36 UTC
Identified - Transfer's bank partner is experiencing an API degradation. As a result, the first Same-Day ACH window (https://www.frbservices.org/resources/resource-centers/same-day-ach/fedach-processing-schedule.html) was skipped and transfers will go out in the next available Same-Day ACH window later today. This impacts ACH Debits, and Prefunded ACH Credits.

Additionally, Real Time Payments may experience delays.
Sep 11, 16:36 UTC
Sep 11, 2023
Elevated API errors
Resolved - Marking the incident as resolved.
Sep 11, 20:14 UTC
Update - The impact has been mitigated around noon PT. All APIs are operational and stable since then.
Sep 11, 20:13 UTC
Update - Issue has been mitigated. We continue to investigate the root cause. Access to Dashboard and Support sites has been restored starting 12:00 PM PT.
Sep 11, 19:36 UTC
Update - Dashboard logins may be impacted. We are continuing investigation into the issue.
Sep 11, 19:01 UTC
Investigating - We are currently experiencing elevated error rates for API calls. We are actively investigating and working to mitigate this issue.
Sep 11, 18:49 UTC
Issues with Dashboard login
Resolved - This incident has been resolved.
Sep 11, 20:01 UTC
Update - We are continuing to investigate this issue.
Sep 11, 20:01 UTC
Update - We are continuing to investigate this issue.
Sep 11, 19:02 UTC
Investigating - We are currently investigating this issue.
Sep 11, 19:01 UTC
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