All Systems Operational

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This page reflects Plaid system status only and can be retrieved over API. Institution and Item status can be found in the Plaid Dashboard or fetched via the API.

Uptime over the past 90 days. View historical uptime.
API - Production ? Operational
90 days ago
99.99 % uptime
Today
API - Development ? Operational
90 days ago
100.0 % uptime
Today
API - Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 29, 2022

No incidents reported today.

Nov 28, 2022

No incidents reported.

Nov 27, 2022
API errors and item add downtime
Resolved - Affected service teams have reported full recovery, impact is mitigated and work continues internally to ensure database resources remain in a healthy state and the incident does not recur.
Nov 27, 05:29 UTC
Monitoring - Database recovery appears to be a success and we believe we are seeing recovery on all services that were affected by the original outage starting ~4:10 UTC. We are monitoring recovery and working on restoring other related systems (that are not currently affecting production traffic) to a similarly healthy state to prevent a recurrence.
Nov 27, 05:21 UTC
Update - We're expecting to potentially start seeing recovery in about 10 minutes based on database metrics. We will continue monitoring.
Nov 27, 05:16 UTC
Update - Impact began at ~4:10 UTC and team executed remediations promptly.

We have identified the cause of the issue and a database recovery process has been in progress for ~45 minutes. We are working on identifying options for expediting the speed of this process, and also for obtaining an estimate for when impact will be resolved.

Will update with specific assessment of impacted API routes shortly.
Nov 27, 05:06 UTC
Identified - We are currently experiencing a backend database issue that is causing downtime and increased error rates for some API endpoints, item adds, and Link flows. We will update momentarily with more details about specific impact and expected recovery time.
Nov 27, 05:01 UTC
Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.

Nov 16, 2022

No incidents reported.

Nov 15, 2022

No incidents reported.

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