Transfer API is down

Resolved

Transfer's data center partner dependencies have resumed normal service. The issue has now been resolved.

Thu, Aug 15, 2024, 08:57 PM

(2 years ago)

Affected components

No components marked as affected

Updates

Resolved

Transfer's data center partner dependencies have resumed normal service. The issue has now been resolved.

Thu, Aug 15, 2024, 08:57 PM

Monitoring

API service has resumed normal service as of 11:43am PST. We will continue to actively monitor API quality.

Thu, Aug 15, 2024, 06:55 PM(2 hours earlier)

Investigating

The Transfer API is currently experiencing a degradation, and requests may fail with a 500 HTTP status error code. We are actively investigating and will update this incident as we have more updates.

For more information on how to handle 500s, please see the documentation here: https://plaid.com/docs/transfer/troubleshooting/#handling-500-errors-in-transfer-creation

Thu, Aug 15, 2024, 06:30 PM(24 minutes earlier)