API downtime and delayed updates

Incident Report for Plaid

Resolved

This incident has been resolved.

Posted Aug 05, 2021 - 20:43 UTC

Update

This issue has been mitigated. We are closely monitoring our systems as we recover. Transactions updates, which are currently slightly delayed, will return to normal over the next 6 hours.

Posted Aug 05, 2021 - 14:24 UTC

Monitoring

This issue has been mitigated. We are closely monitoring our systems as we recover.

Posted Aug 05, 2021 - 14:22 UTC

Identified

We have identified the root cause of the issue and are actively working to mitigate the impact.

Posted Aug 05, 2021 - 14:21 UTC

Investigating

Our API is currently experiencing unexpected downtime. We are actively investigating and working to mitigate this issue.

Posted Aug 05, 2021 - 14:15 UTC

This incident affected: API - Production.