IDV Performance Degradation
Incident Report for Plaid
Resolved
This incident has been resolved.
Posted Dec 20, 2024 - 22:40 UTC
Monitoring
Identity Verification performance has been restored. We are closely monitoring our systems as we recover.
Posted Dec 20, 2024 - 22:23 UTC
Investigating
Identity Verification is experiencing a degradation in performance. This applies to Document checks. We are actively investigating and working to mitigate this issue.
Posted Dec 19, 2024 - 19:08 UTC