All production API routes are degraded

Incident Report for Plaid

Resolved

This incident has been resolved.
Posted Feb 18, 2020 - 03:50 UTC

Monitoring

This issue has been mitigated. We are closely monitoring our systems as we recover.
Posted Feb 18, 2020 - 03:44 UTC

Identified

We have identified the root cause of the issue and are actively working to mitigate the impact.
Posted Feb 18, 2020 - 03:41 UTC

Update

We are currently experiencing elevated error rates for Item adds. We are actively investigating and working to mitigate this issue.
Posted Feb 18, 2020 - 03:29 UTC

Update

We are currently experiencing elevated error rates for API calls. We are actively investigating and working to mitigate this issue.
Posted Feb 18, 2020 - 03:21 UTC

Investigating

We are currently investigating this issue.
Posted Feb 18, 2020 - 03:20 UTC
This incident affected: API - Production and API - Sandbox.