Elevated API errors and latency

Resolved·Degraded performance

This incident has been resolved.

Thu, Aug 19, 2021, 04:50 PM

(5 years ago)

Affected components

Aug 19, 2021, 12:42 AM

08:10 AM

API - Production

Updates

Resolved

This incident has been resolved.

Thu, Aug 19, 2021, 04:50 PM

Monitoring

A fix has been implemented and we are monitoring the results.

Thu, Aug 19, 2021, 08:10 AM(8 hours earlier)

Identified

We are currently experiencing delays in our Transaction updates as we work to mitigate API impact.

Thu, Aug 19, 2021, 03:50 AM(4 hours earlier)

Identified

We have identified the root cause of the issue and are actively working to mitigate the impact.

Thu, Aug 19, 2021, 01:38 AM(2 hours earlier)

Investigating

We are currently experiencing elevated error rates and latency for API calls. We are actively investigating and working to mitigate this issue.

Thu, Aug 19, 2021, 12:42 AM(56 minutes earlier)