Elevated /link/token/create errors

Incident Report for Plaid

Resolved

This incident has been resolved.
Posted Sep 27, 2023 - 06:28 UTC

Monitoring

This issue has been mitigated. We are closely monitoring our systems as we recover.
Posted Sep 27, 2023 - 01:45 UTC

Identified

We have identified the root cause of the issue and are actively working to mitigate the impact.
Posted Sep 27, 2023 - 01:30 UTC

Update

We are continuing to investigate this issue.
Posted Sep 27, 2023 - 01:24 UTC

Investigating

We are currently experiencing elevated error rates for API calls. We are actively investigating and working to mitigate this issue.
Posted Sep 27, 2023 - 01:22 UTC
This incident affected: API - Production and API - Sandbox.