Elevated Item add errors

Incident Report for Plaid

Resolved

This incident has been resolved.
Posted Apr 01, 2024 - 20:28 UTC

Monitoring

This issue has been mitigated. We are closely monitoring our systems as we recover.
Posted Apr 01, 2024 - 20:23 UTC

Update

We have identified the root cause of the issue and are actively working to mitigate the impact.
Posted Apr 01, 2024 - 20:19 UTC

Update

We are continuing to investigate this issue.
Posted Apr 01, 2024 - 20:17 UTC

Update

We are continuing to investigate this issue.
Posted Apr 01, 2024 - 20:16 UTC

Investigating

We are currently experiencing elevated error rates for Item adds. We are actively investigating and working to mitigate this issue.
Posted Apr 01, 2024 - 20:16 UTC
This incident affected: API - Production.