API degradation

Incident Report for Plaid

Resolved

This incident has been resolved.

Posted Oct 09, 2020 - 20:05 UTC

Monitoring

This issue has been mitigated. We are closely monitoring our systems as we recover.

Posted Oct 09, 2020 - 13:11 UTC

Identified

We have identified the root cause of the issue as AWS networking errors and are actively working to mitigate the impact.

Posted Oct 09, 2020 - 12:52 UTC

Investigating

We are currently experiencing elevated error rates for API calls. We are actively investigating and working to mitigate this issue.

Posted Oct 09, 2020 - 11:51 UTC

This incident affected: API - Production.