Elevated API Errors

Incident Report for Plaid

Resolved

This incident has been resolved.

Posted Sep 27, 2021 - 09:23 UTC

Monitoring

AWS systems are recovering and our systems have mostly recovered. We're continuing to monitor the situation for potential additional degradation as AWS moves towards full recovery.

Posted Sep 27, 2021 - 07:56 UTC

Identified

These elevated API error rates are due to some of our systems moving away from a problematic AWS availability zone.

Posted Sep 27, 2021 - 07:25 UTC

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue.

Posted Sep 27, 2021 - 07:17 UTC

This incident affected: API - Production.