Service Disruption Impacting Bank of America and Wells Fargo connections

Incident Report for Plaid

Resolved

This incident has been resolved.
Posted Oct 04, 2024 - 05:49 UTC

Update

We were observing issues impacting new connections to Bank of America. This issue has been resolved as of 6:40pm PT.

We are observing issues impacting new connections to Wells Fargo. We have notified Wells Fargo and are working to root cause and resolve this issue as quickly as possible.
Posted Oct 04, 2024 - 01:55 UTC

Update

We are continuing to investigate this issue.
Posted Oct 04, 2024 - 01:41 UTC

Investigating

We are currently experiencing elevated error rates for Item adds.
We are actively investigating and working to mitigate this issue.
Posted Oct 04, 2024 - 01:39 UTC
This incident affected: API - Production.
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