Elevated API errors

Resolved·Degraded performance

Marking the incident as resolved.

Mon, Sep 11, 2023, 08:14 PM

(3 years ago)

Affected components

Sep 11, 2023, 06:49 PM

08:13 PM

API - Production

Updates

Resolved

Marking the incident as resolved.

Mon, Sep 11, 2023, 08:14 PM

Investigating

The impact has been mitigated around noon PT. All APIs are operational and stable since then.

Mon, Sep 11, 2023, 08:13 PM

Investigating

Issue has been mitigated. We continue to investigate the root cause. Access to Dashboard and Support sites has been restored starting 12:00 PM PT.

Mon, Sep 11, 2023, 07:36 PM(36 minutes earlier)

Investigating

Dashboard logins may be impacted. We are continuing investigation into the issue.

Mon, Sep 11, 2023, 07:01 PM(35 minutes earlier)

Investigating

We are currently experiencing elevated error rates for API calls. We are actively investigating and working to mitigate this issue.

Mon, Sep 11, 2023, 06:49 PM(12 minutes earlier)