No components marked as affected
Resolved
Confirming all delayed payments have now settled. Closing incident.
Monitoring
Normal services have resumed with our banking partner, and their payments are now processing as usual. Same-Day ACH transfers were not processed in time for today's last cutoff, and instead will settle in the consumer accounts at 8am EST tomorrow, 9/12/2023. Standard ACH transfers submitted before today's cutoff will be processed as normal.
Identified
We are continuing to work on a fix for this issue.
Identified
Transfer's bank partner is experiencing an API degradation. As a result, the first Same-Day ACH window (https://www.frbservices.org/resources/resource-centers/same-day-ach/fedach-processing-schedule.html) was skipped and transfers will go out in the next available Same-Day ACH window later today. This impacts ACH Debits, and Prefunded ACH Credits.
Additionally, Real Time Payments may experience delays.
